Customer Comment

 Product 2200gm

I bought this light to coordinate with other lights already on house for several years. It matches perfectly. Lighting Showroom sent it out quickly after I ordered it. Thank you.

 

Customer Comment

 gk-p5044-37b

I am very happy with my George Kovacs bathroom vanity fixture - I love the design and the whole George Kovacs collection is very appealing to me.

 

Customer Comment

 Product Code: 9776goc

My dealings with Lighting Showroom were very effective and professional.  I appreciated their help with all the shipping delays, backorders, etc.  I would definitely think of them for future lighting needs.

 

Customer comment

 Product Code: 5940rb

The light looks great in our entryway.  It was easy to install.  Shipping was quick and customer service was helpful.

 

Customer Comment

Electrician installed this fan in 10 minutes.  Told me that Minka Aire fans are the easiest fans to install.

 

Customer Comment

 This was my second purchase from them.  Great price, fast shipping, good e-mail follow-thru. Overall excellent experience.

Customer Comment

 Web site is really easy to navigate. It let me save the items I was interested in. I was able to compare the lights and select the ones that went together. Really simple to use!!!!!!!

Customer Comment

Great price, well packaged & immediately shipped.  Will be purchasing from Lighting Showroom again!

 

Customer Comment

Thank you very much.  Our new chandelier and fixtures have arrived just perfectly.  Just what I expected ..we love them.  They are now hung in front of our big iron door at the front of our new home.  We will be back to get other items.  Thank you for your prompt service and all the help in making my selection over the net.

 

Customer Comment

 Product Code: 5274bn

We searched for three months looking for the perfect bathroom light to match our renovated bathroom. This light is exactly as shown - very simple with clean lines.  It fit our space perfectly.  We couldn\'t be happier with the quality of the fixture nor the great customer service we received from this company!

 

Customer Comment

 Product Code: ma-f518-wh

The ceiling fan is excellent! However, the light on the bottom is not good! It\'s halogen and it\'s too weak. I would greatly prefer two 75 watt incandescent bulbs.

 

Customer Comment

 Lights arrived on time, phone call to my house by a human being letting me know that the lights would arrive on a certain day and they did, and they look great in my kitchen!  I would for sure use them again when ordering more lights for my home.

 

 

Customer Comment

 Product Code: 1817-66

I found the light well packed and looked as good as picture.  However, the electrician wanted to  smash it due to the difficulty putting it in.   From what I saw, the wires from the lamp had to be pulled through the long screw-like bolt, and he really didn\\\\\\\'t think it was ever going to fit.  It didn\\\\\\\'t even look like all the wires could possibly fit, but with stretching and cursing, they did.

 

 

Customer Comment

 Product Code: ma-f518-bn

This fan is even better than I had expected.  It is a physically beautiful fan with impeccable design.  It is actually quieter than I had thought it would be.  In fact its silent.  The only noise it makes at all is the sound of wind blowing when turned to its highest setting.  It perfectly complements and holds its own with all of my GE gallery brushed stainless appliances.  I couldn’t imagine my kitchen without it.

 

Customer Comment

I have to say that every step of my journey with Lighting Showroom was a very satisfying experience. Everyone I spoke with, Anita and Dani especially, were extremely helpful and delightful to work with. I am very pleased with the products, pricing, and service! will recommend Lighting Showroom, and already have, and will definitely use them again myself in the future! 

Customer Care

My husband and I are ecstatic that the George Kovacs Company is going to replace our lighting fixture. It just doesn't happen often enough anymore that manufacturers stand behind their products. Thank you so much for your assistance with this issue. Going forward we will definitely be ordering our lighting from your website as we have gotten more assistance from you than we have from our local lighting store. We just loved this fixture it looked so nice in our newly remodeled dining room and can't wait to put it back up. The store where we made the initial purchase is Visions LIghting and Accessories in Loves Park IL, 61111.

Customer Comment

I love the service rendered from customer service of your company;  Your website is great as well as the ease of your online sale was wonderful. 

 

My only suggestion is that you would even have a much more expansive line of products as well as more frequent clearance and closeouts.  I have a big house and have a lot to buy for the house.

 

 

Customer Comment

Excellent service and communication.  Quick shipment.  Everything arrived safely.  I am very pleased. 

LightingShowroom.com press release Australian shipments

LightingShowroom.com Begins Shipping Chandeliers to Queensland, Australia

LightingShowroom.com is supplying lighting for a large private home in Maryborough, Queensland, Australia. Rosemary Wickowski, CEO of Light Styles Internet, LLC said "We have been pleased to find a ready market for our services in Australia. We were selected as the lighting supplier for this large traditional styled home because of our ability to deliver an exceptional variety of lighting styles and because of our extensive experience supporting international clients who are building major projects."

For complete story click link below

http://www.prweb.com/releases/2009/12/prweb3300404.htm

 

LightingShowroom.com press release Australian shipments

LightingShowroom.com Begins Shipping Chandeliers to Queensland, Australia

LightingShowroom.com is supplying lighting for a large private home in Maryborough, Queensland, Australia. Rosemary Wickowski, CEO of Light Styles Internet, LLC said "We have been pleased to find a ready market for our services in Australia. We were selected as the lighting supplier for this large traditional styled home because of our ability to deliver an exceptional variety of lighting styles and because of our extensive experience supporting international clients who are building major projects."

For complete story click link below

http://www.prweb.com/releases/2009/12/prweb3300404.htm

LightingShowroom.com press release Australian shipments

LightingShowroom.com Begins Shipping Chandeliers to Queensland, Australia

LightingShowroom.com is supplying lighting for a large private home in Maryborough, Queensland, Australia. Rosemary Wickowski, CEO of Light Styles Internet, LLC said "We have been pleased to find a ready market for our services in Australia. We were selected as the lighting supplier for this large traditional styled home because of our ability to deliver an exceptional variety of lighting styles and because of our extensive experience supporting international clients who are building major projects."

For complete story click link below

http://www.prweb.com/releases/2009/12/prweb3300404.htm

 

Customer Comment

Good follow through and fixed a small problem immediately. I would recommend.

 

Customer Comment

Love, love, love your company. I have ordered several times and service is always great!!! 

Customer Comment

So far a positive purchasing experience. Good live customer service (very important to me). Now I just have to see the product when it arrives to confirm that the quality is good.
 

Customer Review

We are very appreciative of your assistance, especially since this kind of lighting is just not available in Australia, where mostly modern lighting is provided on the market. We will be so excited to have unique lighting in our home, which is just what we wanted. If per chance our home is featured in any magazine, your name will be there, as I would encourage others to try the same path that we have taken, to get what they want. You have been very helpful.

 

Customer Comment

I was very pleased with the courtesy and the rapid response to my request to match the color of the glass better. Thanks
 

Customer Comment

 I'm shocked and more than pleased with your service. Thank you very much.

 

Customer Comment

Thank you so much. I won't forget your kindness and excellent customer service.

 

Customer Comment

Everything about the merchant was excellent, however, i was disappointed in the color of the silver on my mirror. It looked gold instead of silver. I will have to paint it to make it work in the space i bought it for.

 

Customer Comment

the need to re-enter all credit card info and the email address was pretty annoying. this was required any time an edit or correction was done, or you looked at another page before finishing the order. the quality and range of the choices were great! 

Customer Comment

It is so nice to know there is a site where you can buy unique lighting without the high cost. I have a taste for the unusual and lighting showroom fulfills that need.
 

Customer Comment

I never write to website companies even though I shop online all the time.  I must tell you, however, that you have the best lighting website in the country and we have looked at all of them.  Thank you!!!!! 

Customer Comment

You are awesome!  Thank you so much for the quick response.  Just when I thought customer service had totally disappeared I luck out and find a company who values their customers.  It is very encouraging.............

 

Customer Comment

The Lighting Showroom has a great online system in place.  The web site is easy to use and the order process was simple and straight forward. They have worked hard to keep prices down and processing the order was lightning fast. But the true test is when something goes wrong. I hope they can correct mistakes, customer’s or theirs just as well. 

Customer Comment

Thank you for letting me know my item is on back order.  I have already called all over the country and was not able to find anyone who had these fixtures in stock.  Therefore, I decided to reorder them with lightingshowroom.com because I think your service, return policies and customer communications are superior to other options.  I have my fingers crossed that a miracle will happen and you're able to get them sooner than those BO dates, but if that's impossible then I'll understand.

 

Customer Comment

 Thank you for your help with this.  Your company has been the best internet company I have had the opportunity to deal with.  Informative, responsive and great products.  I will continue making purchases from you!

Customer Comment

 Hi Dani,
Thanks you very much for the info.
Both you and Anita are so helpful, nice, and thorough, especially when I had questions while ordering.
You guys are great.
Thanks,
Ava

Customer Comment

Thanks so much for your great customer service!

Customer Comment

Thank you, Dani. 

 

We will try these suggestions, but not for a few days.  It is very hectic here with major work going on. 

 

I will get back to you if we need more help. 

 

Again, I am very impressed by your attention to detail and customer satisfaction.

 

Regards,

 

Customer Review

Best purchase I ever made.

I live in Michigan where losing your home is as common as the mail man giving you your neighbor's mail. After a year of near homelessness- I was able to find a house for my family- not elegant- nothing like the one we had lost. As we paint and decorate the home it slowly is becoming beautiful. I decided to splurge a little and purchase two lights from the Summer Hill collection for our kitchen. It gave us instant elegance! Honestly, old friends just think we moved- no one suspects that we lost everything. Those lights really are that stunning.

Customer Comment

I will tell all my friend about you guys and Lighting Showroom.  You have been wonderful.  I had to return my original fixture because it just didn't "go".  I talked with Anita.  She even CALLED me to tell me the new one was enroute.  I never, ever have had such wonderful service from an internet retailer.  
 

Customer Comment

 Quality merchandise at a good price.  Excellent customer service and appreciated the emails regarding transaction.  Fast delivery.

 

Customer Comment

 I've been extremely pleased with your site & look forward to continuing my home update from this site.

 

Customer Comment

The lighting fixtures I ordered were the same price on other on-line stores. I went thru check-out at these sites. Your site was the only one that gave the additional discount and that was the deciding factor. I will order more lights from your site.

 

Customer Comment

I had a very nice experience dealing with the representative. She went out of her way to satisfy the customer. Would do business with this merchant again 

 

 

 

Customer Comment

Hello, I just want to take a few minutes to let you know the prompt service you & your company have provided from the day of the purchase to the delivery and the refund was much appreciated. I’m sorry it didn’t work out but the ease of  returning the lamp and the prompt and courteous refund was very helpful. Thank you for your great service.

Customer Comment

Good communication and notification. No issues at all. Second time I've bought from this source!

 

Customer Comment

Great customer service experience. Exchange taken care of with ease. Lights delivered promptly.

 

Customer Comment

Even though I knew when I placed the order that the item was on back order, I immediately received an e-mail followup from customer service to make sure that the delay fit my schedule. I appreciated their concern. Another e-mail was later received to let me know the item had been shipped. The item was received in perfect condition.

 

Press Release 9-27-09

Lightingshowroom.com Ships Crystal Chandeliers for Princess Diana's Ancestral Homesite

Lightingshowroom.com is supplying crystal chandeliers for a modern update of the site of Princess Diana's ancestral home. Rosemary Wickowski, CEO of Light Styles Internet, LLC, said "We were pleased by the selection of LightingShowroom as the supplier for the project as it leveraged our extensive experience serving high end international clients, but long distance support has required some unusual steps to meet customer needs."

Boise, ID (PRWEB) September 27, 2009 -- LightingShowroom.com is one of the top 5 online retailers of lighting products in the US and has been serving a growing domestic and international clientele of discriminating home owners looking for a full service supplier. Wickowski said, "Our selection as the crystal chandelier supplier for a lighting update of the site of the ancestral home of Princess Diana is because of our dedication to meeting the customer's needs and our extensive experience supporting high end domestic and international projects." Wickowski said, "Keeping the styling and classical traditions intact while updating lighting fixtures is an interesting challenge."

Anita Turner, the LightingShowroom lead for the project said, "Color, finish, and style are always the critical factors in any large lighting project. In this case communication about the details was more complicated than usual. This project was to create a crystal chandelier package for a modern treatment of Princess Diana's ancestral homesite. A key requirement was to maintain the classical traditions and styling while taking advantage of modern crystal technology, design, and manufacturing." Turner said, "One of the most interesting challenges was getting sample approvals. During the early phases of the process the decision maker was traveling throughout the Mediterranean on a yachting vacation. This required us to coordinate the shipment of samples for arrival at a series of ports of call as the trip progressed." Turner commented, "The extensive color pallet and crystal quality available in the modern chandelier makes it possible to achieve really stunning effects but sample approval is key. It is amazing that today's freight and communication systems make it possible to coordinate tasks like that around the world with relative ease."

Wickowski said, "The foundation of our business is customer care. We offer good value in our pricing, but attention to detail, meeting the customer needs, and working hard to anticipate and prevent problems is really what we are about. Value is the combination of quality products, fair pricing, and best in class customer care. Those are the things we work on all the time." She commented that "There have been large numbers of websites that have begun offering lighting products since the economic crisis hit us all. Many approach the market with the idea that all you have to do is have the lowest price. We have found that our focus on the entire customer experience brings us loyal repeat customers and great word of mouth support which allows us to remain one of the top 5 lighting retailers despite greatly increased competition and a difficult housing market."

Customer Comment

The other on-line lighting site had the exact same price as your store. The extra 5% off coupon was the deciding factor. The other stores did not offer a discount coupon. Thanks alot. Every little bit helps.

Customer Comment

Everything went well until the package was received.  Two of the three glass globes were broken.  When we called customer service, they were very helpful and responsive and arranged for replacements to be sent.  Replacements were received, packed extremely well.  Unfortunately the two new globes are a different color and do not match the one globe that was unbroken in the original package.  Now we are in process of notifying Lighting Showroom of this complication.  I do not have anything unflattering to say about Lighting Showroom but this is becoming a very frustrating and time-consuming experience. My favorable rating above for delivery is for the time it took to be delivered...not for the damaged globes inside.

 

Customer Comment

Thank you, Dani and appreciate your help.  The same fixture I bought from you was $200. locally!  I also appreciate not having to pay freight.     I will certainly recommend Lighting Showroom to others.  

 

Customer Comment

I was very pleased with the responsiveness of the customer service team at LightingShowroom.

 

Customer Comment

Found a lamp I wanted, images big enough on the site to be able to evaluate them, best price, fast shipping.  What's not to like?  A great experience all around.  And the lamp is beautiful.

 

Customer Comment

Thank you. I appreciate the way you do business.

Customer Comment

You know, I think you have excellent customer service based on emailing me right away about my order, etc. so I am going to keep my order with you and I'll wait for my light!  Will I be charged now or when it ships?

 

I appreciate your responses!

 

Customer Comment

I discovered Lighting Showroom while remodeling our kitchen. I ordered a wonderful lighting fixture at a very reasonable price and shipped for free. The customer service representative was very nice.

Customer Comment

I received my mirror.  It is beautiful and absolutely perfect for the wall I want to put it on.  The metal around the mirror exactly matches the metal that is on my dining room chandelier.  I have never been as pleased with an online purchase as I am with this mirror.

 

Customer Comment

Thank you ever so much!  You made my day! 

 

I am very impressed with Lighting Showroom - the selection, the prices, the free shipping, and the friendly customer service.

 

I'll be back!

 

Customer Comment

Thank you so very much for your promptness in issuing the credit for my return.  I will definitely keep you in mind in the future, for any other items I might have need for.  It is a pleasure doing business with a company such as yours.

 

Customer Comment

LightingShowroom's customer service was timely and efficient. I got an answer immediately when I called the 800 number to ask inquire about the materials used for the items I wanted to order, and again when I called to inquire about the tracking numbers. The only issue I have is that the items I ordered (two bathroom vanities) look different than they do on the website. On the site, the glass bulb covers look like a "tannish frost," whereas in reality, they are white which is not what I wanted. I have to live with them now to avoid paying the shipping to send them back.

 

Customer Comment

You're the best Dani !

 

It's great to work with someone so professional who cares to go the extra mile for a customer. That persistence and dedication will take you far in life. I really appreciate it.

 

Thanks again

press release 9/7/09

LightingShowroom.com Teams with FedEx International to Supply Custom Lighting to Europe

Boise, ID (PRWEB) September 7, 2009 -- LightingShowroom.com is one of the top 5 online retailers of lighting products and has been serving a growing domestic and international clientele of discriminating home owners looking for a full service supplier. Rosemary Wickowski, CEO of Light Styles Internet, LLC., said "We just finished a project for a large private home and we were getting ready to ship it when Kurt Krause, our FedEx rep, talked to us about going by air. We ship a lot domestically with them but hadn't considered serving large international orders that way. In the end it was a great solution for us"

Anita Turner, the LightingShowroom lead for international projects said "We routinely ship small international orders by air but in this situation we were dealing with a 16,000 pound delivery of very high end lighting products. We had a lot of worry about loss or damage, customs, duties, and the specter of stacks of paperwork. It was the largest single lighting package we had ever done and the logistics were a major worry. I'm pleased to say that the deal went off like clockwork." Turner said, "I had assumed that the cost of air freight would simply be too expensive. It wasn't cheap, but when I looked at all the problems of sending a container by ship it just made sense".

Kurt Krause, the FedEx Account Executive said, "I knew we could do a good job for them and I was happy to get the chance. It turned out that this was the largest single international air shipment that had ever been sent from Boise." Krause commented that, "Boise is not a major shipping point for international products so I had to do some extra work to make sure things happened the way they were supposed to, but in the end the combination of Lightingshowroom.com and FedEx made a slick solution for their international client".

Wickowski explained, "We turned the order over to FedEx on Monday and it cleared customs on Friday and was delivered without incident to the customer the following Monday. Exchange rates and the ability to cut through the complexities of the international paperwork now allow us to compete on a much wider stage than has been possible before this. We look forward to developing the high end international lighting marketplace".

Wickowski said "The foundation of our business is customer care. We offer good value in our pricing, but attention to detail, meeting the customer needs, and working hard to anticipate and prevent problems is really what we are about. Value is the combination of quality products, fair pricing, and best in class customer care. Those are the things we work on all the time." She commented that "There have been large numbers of websites that have begun offering lighting products since the economic crisis hit us all. Many approach the market with the idea that all you have to do is have the lowest price. We have found that our focus on the entire customer experience brings us loyal repeat customers and great word of mouth support which allows us to remain one of the top 5 lighting retailers despite greatly increased competition and a difficult housing market."

About Light Styles:
The Light Styles of Boise showroom, was founded in 1999 and the e-commerce site, www.LightingShowroom.com, was begun in 2005. The combination of the two companies sells residential indoor and outdoor lighting products from major manufacturers. Through the website they are one of the few lighting retailers able to serve both domestic and international lighting buyers.

Contact:
Anita Turner
Light Styles Internet, LLC
208-433-3900
www.lightingshowroom.com

###

Customer Comment

Your company is one of the best , maybe the best, company I have ever had experience with on the net. HP, Dell and a host of others could learn a lot from the way your company handles business.

You can be sure, all of our friends and family will hear about you and the outstanding service provided.

We are happy to do business with you.

Customer Comment

Thanks so much for the request to ship my order by tomorrow. I appreciate it greatly.

All this morning I have been thinking about canceling my order because I worry waiting for 4-5 days to ship and 1-5 days shipping time won't help me to make my installation on time as I mentioned in my comments. But now I feel relieved that my order can be shipped tomorrow.

I checked that and found out that UPS ground may only take a very short time to transit the package to Florida (where I live). Just hope this is the service they choose so I can receive it faster too. Please help me to request it if possible.

Your help is very appreciated. I read good reviews about your store, and it seems to be true based on your service and email. Thanks!

Customer Comment

I've ordered twice from Lighting Showroom, and have been very satisfied both times with the quality, value, and prompt shipping offered. The first time I ordered there was a broken part, which they remedied very quickly. I plan to buy again in the future.....

FW: press release 8/29

LightingShowroom.com to Supply a Complete Lighting Package for a Large Zero Carbon Home in Scotland

Lightingshowroom.com has been selected to provide lighting products for a large zero-carbon showplace mansion in Scotland. The private home is expected to be one of the country's most environmentally friendly buildings, a real zero-carbon home for the 21st century. Rosemary Wickowski, CEO of Light Styles Internet, LLC., said "The selection of LightingShowroom as the supplier for the project was because of our extensive experience serving high end international clients with special project lighting needs".

Boise, ID (PRWEB) August 30, 2009 -- LightingShowroom.com is one of the top 5 online retailers of lighting products and has been serving a growing domestic and international clientele of discriminating home owners looking for a full service supplier. Wickowski said "Our selection as the supplier for what is to be one of the largest private homes in Scotland is because of our dedication to meeting the customer's needs and our extensive experience supporting high end domestic and international projects. Wickowski said, "The project has been designed to be one of the country's most environmentally friendly buildings, a true zero-carbon home for the 21st century using modern methods of construction and the latest renewable technologies.".

Anita Turner, the LightingShowroom lead for the project said "This will be one of the largest lighting orders we have shipped internationally. It will include some of the finest crystal chandeliers made today and is expected to total up to 150 major pieces lighting all areas of the home. It will be a lighting package designed to support the classical elegance of the overall development with a number of items modified by our staff to meet the special needs of this project. "

Turner said "This project is unique for us as it will require bringing together products from a number of different manufacturers with varying fulfillment schedules and customization needs. All of it must be inspected, customized, assembled, and packaged on a time sensitive schedule. Custom crating and packaging is required and all of it must be shipped by air with customs clearing and duty considerations to meet the building schedule in Scotland. All of this service is provided as part of our goal to meet customer needs and to be sure that they are completely satisfied."

Wickowski said "The foundation of our business is customer care. We offer good value in our pricing, but attention to detail, meeting the customer needs, and working hard to anticipate and prevent problems is really what we are about. Value is the combination of quality products, fair pricing, and best in class customer care. Those are the things we work on all the time." She commented that "There have been large numbers of websites that have begun offering lighting products since the economic crisis hit us all. Many approach the market with the idea that all you have to do is have the lowest price. We have found that our focus on the entire customer experience brings us loyal repeat customers and great word of mouth support which allows us to remain one of the top 5 lighting retailers despite greatly increased competition and a difficult housing market."

About Light Styles:

The Light Styles of Boise showroom, was founded in 1999 and the e-commerce site, www.LightingShowroom.com, was begun in 2005. The combination of the two companies sells residential indoor and outdoor lighting products from major manufacturers. Through the website they are one of the few lighting retailers able to serve both domestic and international lighting buyers.

Contact:

Anita Turner
Light Styles Internet, LLC
208-433-3900
www.lightingshowroom.com

###

Customer Comment

Ordered 3 sconces, got confirmation right away, and they arrived within a week shipped direct from the manufacturer.  Process went smoothly, the sconces were delivered undamaged and they look well in our hall.  Also, the price was very reasonable, and because I had bought at a certain price point, the shipping was free.  Good experience overall.

Press release

http://www.prweb.com/releases/2009/08/prweb2774834.htm

 

 LightingShowroom.com Begins Serving the UK with Lighting Products

www.LightingShowroom.com, a leading lighting e-commerce site for home lighting products, is expanding its distribution from its traditional market, the US and Canada, to begin offering lighting products to England, Scotland, and Ireland.

Boise, ID (PRWEB) August 23, 2009 --Rosemary Wickowski, the CEO of Light Styles Internet LLC, commented that "The Lightingshowroom.com website, www.lightingshowroom.com, is one of the top lighting destinations on the web making Light Styles a premier distributor for home lighting products nationally." She said, " We have had an increasing level of interest from international buyers in the past year and currency exchange rates have made it possible for us to compete successfully for large international jobs. We have been able to sell high end products directly to Europe and we plan to expand our support for those upscale markets".

Anita Turner, customer care lead said, "Over the years we have handled quite a few international orders so we have developed the expertise to deal with the problems posed by such things as customs, duties, taxes, and so on. The kind of complications that keep most US based home product retailers from serving the international market." She said, "I wouldn't call it a boutique business because the projects tend to be fairly large but it is a market segment that requires special expertise. We work with the manufacturers to make certain that the products are configured for the proper electrical systems, for example, just one of the issues we face. We also do extensive inspections, packaging, and crating so that we don't get products half way around the world with problems."

Wickowski said, "The move to advertise our products in the UK allows us to leverage some unique skills and experience we have developed in dealing with large or complex projects and builds on the experience we have supporting large domestic projects."

Wickowski said "The foundation of our business is customer care. We offer good value in our pricing, but attention to detail, meeting the customer needs, and working hard to anticipate and prevent problems is really what we are about. Value is the combination of quality products, fair pricing, and best in class customer care. Those are the things we work on all the time." She commented that "There have been large numbers of websites that have begun offering lighting products since the economic crisis hit us all. Many approach the market with the idea that all you have to do is have the lowest price. We have found that our focus on the entire customer experience brings us loyal repeat customers and great word of mouth support which allows us to remain one of the top 5 lighting retailers despite greatly increased competition and a difficult housing market."

About Light Styles:

The Light Styles of Boise showroom, was founded in 1999 and the e-commerce site, www.LightingShowroom.com, was begun in 2005. The combination of the two companies sells residential indoor and outdoor lighting products from major manufacturers. Through the website they are one of the few lighting retailers able to serve both domestic and international lighting buyers.

Contact:

Anita Turner
Light Styles Internet, LLC
208-433-3900
www.lightingshowroom.com

###

 

 

Customer Review

They offered me the same price as every other store. They offered me the same free shipping as every other store.

 

Then they kept me in the loop better than any other store.

 

They acknowledged the order, the shipping, sent me the tracking info (after shipping within 24 hours of the order)

 

And then to top it off, they sent me an email after I receved the products to see if I was satisfied with the purchase and the service.

 

I recommend this vendor. I have dealt with many vendors and these guys are at the top of my list.

Customer comment

I love this site and have bought from them before. Customer care is fantastic and they always have the lowest prices of any online merchant.

Customer Comment

I write to thank you for your assistance in resolving my order with Lighting Showroom and to share my satisfaction with the company's willingness to take the return of one item even though it exceeded its "return by" date.  I was very pleased with the quality of the product, but more so with the quality of my interaction with you.  You're a positive representative of the company and I look forward to ordering more products from Lighting Showroom in the future thanks to your attention.

Press Release Belcaro Design Center

Light Styles opens a design center in Boise, ID

Light Styles and Light Styles Internet of Boise, Idaho have expanded the existing Boise lighting showroom into a full service home design center called the Belcaro Design Center. Despite the economic downturn Light Styles sees this as an opportunity to capture market share and is optimistic about the future.

Boise, Idaho (PRWEB) 10, July, 2009 – The Light Styles of Boise showroom has long been the leading supplier of lighting products to the Boise market. It has been impacted like everyone by the economic downturn. However, Jessyca Holbrook , the president of Light Styles, and Rosemary Wickowski, the CEO of Light Styles Internet, see this crisis as an opportunity. The showroom and the company internet site, www.lightingshowroom.com, are both leaders in their markets and are confident of weathering the market crisis.

By tripling the showroom space and expanding the range of products offered Holbrook anticipates that the Belcaro Design Center will become the dominant home design product supplier in the region. This presence, coupled with the lighting e-commerce site, which Wickowski says is one of the top five lighting destinations on the web, makes Light Styles a premier distributor for home lighting products.

Holbrook accomplished the expansion by joining forces with suppliers of a wide variety of other home design products. She organized Steve Williams, owner of Advanced Marble and Granite, and Trevor Brown, co-owner with his brother Ian of Lochsa Finish Hardware, to join forces as key tenants in her expanded showroom. By offering a full service destination to designers, builders, and home owners for all of their design needs the center will be a destination for all the design needs as the housing market gradually recovers.

For additional information on the news that is the subject of this release, contact Wayne Eskridge or visit www.lightingshowroom.com.

About Light Styles:

The showroom, www.lightstylesofboise.com , was founded in 1999 and the e-commerce site, www.lightingshowroom.com , was begun in 2005. They sell residential indoor and outdoor lighting products from major manufacturers.

Contact:

Wayne Eskridge

Light Styles Internet, LLC

208-433-3900

http://www.lightingshowroom.com

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Customer Comment

I decided against my purchase once the purchase had already shipped. Lighting Showroom acted as quickly as they could to credit my account and did a great job. I will continue to look to Lighting Showroom for my lighting and electrical fixture needs.

 

Customer Comment

I was able to do a live chat about the product before I ordered. That was wonderful. I got some suggestions for the chat for future purchases. Thanks for making my selection process so easy.

 

Customer Comment

Even though the first fixture was the wrong one, all I had to do was call customer service and they promptly had Fed Ex pick up the next morning. All I had to do was place on the front porch for the pick up. Within 3 days I had the correct fixture and I must say it was beautiful !!!

Will order from them again....

Customer Comment

Thank you- your customer service is great!!!!

 

Customer Review

After checking Home Depot and a local lighting stores, my wife and I couldn't find the outdoor lighting fixtures we wanted.  We did a web search and came across Lighting Showroom. I often buy over the Internet but am usually reluctant to buy from sites I know nothing about.  I did a quick check of Lighting Showroom and read the reviews.  What impressed me more than the high positive ratings was their thoughtful responses to the few negative reviews. But I still felt I was buying from an unknown vendor.

 

The selection of lights were great and the prices were as low as, if not lower than, other on-line sites we checked.  We ordered four lights on Saturday night.  We received an acknowledgment of the order and were told we would receive an email when the lights shipped.  I hadn't heard anything by Thursday, so I called, expecting long waits, a phone tree and frustration. To my surprise a real person picked up the phone and she was friendly and responsive. She said she would check my order and she put me on hold for no more than a minute or two. When she came back she said the order had shipped from the factory and would be at my house on Saturday.

 

Saturday morning the fixtures arrived as promised and everything was as ordered. 

 

It appears Lighting Showroom, like most of these Web stores, doesn't stock the merchandise, but orders it from the factory, which directly ships to your home.  So you are really paying for the Web storefront, efficiency in processing the order and customer service.  Other than the very minor glitch of not receiving notice when the order shipped, this was as smooth of a Web transaction as I've had.   I will use Lighting Showroom again and highly recommend them.

Customer Comment

I was very impressed with the clarity and ease of movement within the site, descriptions and price were clear, it was very helpful to have an "item I liked" button, and the whole experience was easy and clear. Well done.

Customer Comment

I appreciate the ease of navigation around the website. I love shopping for bargains in the Clearance and Closeout sections, though I don't always purchase from there.

 

Customer Comment

Your web site is awesome, very easy to follow. I love that you offer promotional coupons. I will be shopping again here very soon. I have another bathroom to light up. Your pricing is very reasonable.

Customer Comment

The selection at Lighting Showroom is amazing.  I thought the Tiffany-style lamp I selected was lovely from the pictures; however, it was stunning in person.  It was packed wonderfully and arrived within a few days of ordering.  I couldn't be more pleased with the entire process.

Customer Comment

Lighting Showroom's website was very easy to navigate through and made my tedious task of shopping for a house full of lighting fixtures a breeze. I will definitely include www.lightingshowroom.com the next time I shop on line for lighting fixtures.

Customer Comment

Hi Dani

 

Just wanted to let you know that we received the new fixture today.  That's much earlier than we expected!  Thank you again for your excellent customer service.  I will be sure to tell the people I know to check out Lighting Showroom for any light fixtures that they may need in the future.

 

 

Customer Comment

Dani was a great help in better understanding that this item is in perfect condition.  I felt confident ordering it knowing that it is ready to hang.

               

 

Customer Review

Fabulous transaction. One lamp arrived damaged and I was promptly sent a new one, no hassles, no haggling. Each customer rep I spoke to listened well and immediately solved the situation. I got the best prices (in town and on the internet) and highly recommend buying from Lighting Showroom. I will buy all my future fixtures from them.

Customer Comment

This site was easy to use, the search engines are great, you can easily narrow down to what you are looking for. Shipping rates to Canada is reasonable and the selection was huge. A great experience.

Customer Comment

pictures were larger than other lighting web sites, making it easier

Customer Comment

Your beautiful website and enlargement of images feature made me choose your company rather than others with the same price.

               

 

Customer Comment

The site is wonderful - enjoy the ability to enlarge areas so effortlessly and the pictures and lighting of products superb.

Customer Comment

My buying experience with Lighting Showroom was EXCELLENT in every respect. I definitely recommend them, and would purchase from them again.

 

Customer Comment

amazing variety - competitive prices - a nice, personal touch with the photos on the top banner - without being desperate or cheesy, just smart business

Customer Comment

The site was exceptional - easily navigated - loved the fact that you could "save" item at bottom of page - made the decision process definitely less stressful - also liked being able to zoom in on the product - if product is as exceptional – can only be pleased

Customer Review

Awesome interaction with the online CHAT feature. I was in a hurry to get the lights and needed to know exactly when they would ship. The assistant called Hudson Valley to confirm the actual ship date so I was confident in the date I would receive the lights - which is the sooner the better ! Other companies were guessing at the date the lights would be sent and that was not enough. Thank you !

 

Customer Comment

Called to ask about inventory and shipping. Very helpful and friendly. Rep also let me know the correct product that went with my lighting purchase, since I had the wrong one. Glad I called.

 

Customer Comment

I enjoyed the web site. My daughter lives in another state and we were able to agree on the order and selection with the web site.

Customer Comment

I used the live only customer service. Dani was not only very helpful and responsive, she was a pleasure to talk to as well. I look forward to receiving the products, as I expect from the service that they will be everything advertised.

 

Customer Review

I purchased this in a regular store first and waited and waited for delivery-it was on back order-but no one told me that! I cancelled that order after I found that same fixture  at lighting showroom-over $100.00 less; I was thrilled. Customer service called me right less than ten minutes after I ordered it to tell me that it was on back order and gave me the option of cancelling. Wow, overall a great experience, great price, great service and quick delivery. I would recommend lighting showroom and will purchase again.

Customer Comment

I liked that I could share the purchase I made with my daughter who lives in another state.

 

Customer Comment

I have purchased 4 lamps from Lighting Showroom in the last 2 weeks. I was delighted with what I received. All of the lamps are gorgeous. Now I need to get more lamps and I know I will be happy with this order as well.

Customer Comment

The phone staff person with whom I spoke was especially helpful.  She went above and beyond to explain your return process to me as well as check to ensure this item was in stock.  I do not remember her name, which I regret. She was so helpful and it was three minutes to closing for her!

Customer Comments

I really liked the refining options, it was quite efficient in finding styles/finishes I was looking for. The light is beautiful, but I've not yet had it installed and wanted to make sure it works before responding to your survey. I think I got a real deal on a lovely fixture because someone sent it back and it was advertised for clearance.

 

Customer Comment

Love this website. I am buying fixtures for our new house and have found everything I need at this one stop! Fantastic pricing and friendly service people. A joy to work with!

Customer Review

I have to say, in a day and age of when customer service should be the key-goal for any business which success falls squarely on the limited shoulders of their valued customers purchasing commitments.  It was a very good feeling to not only receive the items ordered, "as advertised".  It was also just as equally refreshing to receive both items in a matter of days after placing the order.  Though this was my initial effort in securing products from your company.  I will certainly place you at the top of the list as the need arises for future opportunities.
 
Job well done!

 

Customer Comment

Dani is an absolute delight to deal with. She is informative and patient (I had a lot of questions). The product is exactly what I expected and the delivery was on time through FedEx Ground. I highly recommend this company if you are in the market for lighting options.

Customer Comment

I have had great experience with the operators and staff who answer the phone. They are very helpful. I have purchased several lights and any time a part was missing or broken Lighting Showroom sent me the parts without any hassle. I am very satisfy with the service and quality of the product.

 

Customer Review

Thank you so much for the ease and clarity when using your web site. The descriptions and pictures gave me the same excitement of being right at your store. Just recently, I had ordered some items from Gallery802, but was very dissatisfied with both their web site (which was very misleading) as well as the items when received. However, you have made internet shopping very special. Thanks again.

 

Customer Comment

This company seems to be a real class act, with a great understanding of customer service.  There service staff is extremely cordial, and polite to converse with.  They had a great selection of ceiling medallions with the best pricing we were able to find.  We had to send one back because of my wife's error in judgment and they allowed us to return it and order a larger one.  As it turned out I dropped one of the smaller medallions as I as gluing it to the ceiling, I had to reorder the first one we sent back, proving that my wife is never wrong.  She was planning ahead for my incompetence. I would not have taken my time to respond to this survey had I thought that they could  have treated me any better. It has probably been five years since I have responded positively to a survey such as this.

Customer Comment

I had a really good online experience with this company! I would definitely shop with them again and recommend them to a friend. Their customer service was extremely helpful.

Customer Comment

very easy website to use, I liked the option to add lights to favorites, easy to move around

 

Customer Comment

the fixture is more beautiful than i expected it to be. it arrived quickly and well packed.

i did expect that halogen bulbs were included, but they were not.  Perhaps my error – I don't remember.

All in all a very good experience.  i will definitely order from this vendor again.

 

Customer Comment

Dani is an absolute delight to deal with.  She is informative and patient (I had a lot of questions).  The product is exactly what I expected and the delivery was on time through FedEx Ground.  I highly recommend this company if you are in the market for lighting options.

Customer Comment

Dani,.....  Our re-ordered medallion arrived a day early.  More importantly, I am impressed with the cordial and helpful service as well as the super communications the team at Lighting Showroom has provided about the status of the return and the replacement order for what was a customer error.   I have even received a note stating that our card has already been credited with the return.   Somebody is responsible for some great employee hiring as well as creating great policies, procedures and training.  Certainly the companies product line had items we wanted, and I certainly did not find better pricing.  Trust me,... I don't make a habit of spending my time writing nice notes to people, or companies.  If that happens once a year, its got to be for a special reason.  

 

We originally ordered two of the same medallions because my wife didn't listen to my original advise.  I love saying that she was wrong and I was right.  It happens so rarely ( so I have been told ). 

 

Make sure this gets to the right people.   If I was the owner of Lighting Showroom, and read this email it would make my day.

 

FYI,.... something someone might want to look into!   The box the medallion came in was practically falling open.  For that reason I immediately opened it to make sure that nothing was damaged.  To open it the rest of the way I only had to rip one more piece of tape.  Actually I could have pulled it out without ripping one more piece of tape.     There was no damage to the medallion.    Seems like the the manufacturer is being skimpy with the use of tape.  I actually had the same impression on the first two medallions we received as well, even though they were not falling open. 

 

Going forward we will always look for lighting at Lighting Showroom before we even consider buying elsewhere.  Should we have the occasion to pass on the great experience we had with Lighting Showroom with friends, we will gladly

do so.

 

Thanks to all at Lighting Showroom  

 

Rich

 

Customer Comment

Great prices, I looked at many many sites and came across Lighting Showroom. Did not hesitate to purchase, site has great prices.

 

Customer Comment

Great website and merchant -easy to navigate, plenty of choices and information about the products.  Good prices and smooth delivery.  Would definitely purchase from them again.

Customer Comment

The vanity light was of excellent quality, arrived quickly, customer service replaced a washer we lost in the installation process immediately, and it was a very satisfactory purchase, so I bought this second one for the main bathroom.

 

Customer Comment

I wanted to thank you for the speedy shipment, all I needed was the light to finish my bathroom.  I ordered it on a Friday morning and received it the following Friday one week start to installation. Wow I am impressed the color and style were as discribed. I will order from your company again

Customer Comment

From a chat transcript

 

Visitor: OK, this is a great site where you can talk to a person like this.  Your management must really be customer oriented, in this market we all have to be.

 

Visitor: Thank you again and have a cold one on me or two over the weekend. lol  Thanks again Dani and tell your management this chat is a great idea.  I guess it helps with the cost of phone calls too.  Have a great weekend and goodbye for now.

 

customer comment

thank you very much, I will order from your company again, the service and selection is excellent!

 

Customer Review

This was my first purchase form Lighting Showroom & I am extremely pleased.  The lamp I ordered was received in a very timely manner, well packaged & beautiful!  I would definitely recommend that others purchase from Lighting Showroom.

Customer Comment

I called to speak with someone on another day and could not have been more delighted with the representative. She was so helpful and very professional. Kudos to a wonderful staff!

 

Customer Comment

Your selection of merchandise is wonderful, as well as your prices and shipping options. Thank you so much! We had this fan in our previous house and LOVED it. We're so glad to have found it again for our current house (and at a great price!)

customer comment

Wow, thank you so much for your great customer service!  I really appreciate your warm and prompt
responses!  We will certainly order lighting from you in the future!
Thanks again,

Customer Comment

Thank You All, nice to do business with nice folks like yourselves! Keep up the nice work that you do ! Frank

customer comment

I received the shipment and am very happy with my purchase and the customer service.  I will recommend your site to others.

Customer Comment

This is an easy site to navigate, their prices are great, and it is really helpful to be able to flag your favorite products. I've already passed your website to my sisters who will make purchases soon.

 

Customer Review

I recently bought a new chandelier from LightingShowroom and am extremely pleased with the chandelier, the customer service I received and the accuracy of the entire business transaction.  Everything LightingShowroom stated on their website was 100% accurate.  I made a phone call prior to placing the order and the customer representative was outstanding.  She answered all my questions, checked on the availability of the product and saved me money.  The Roman Bronze 5 light chandelier by Golden Lighting has upgraded my dining room and as a result upgraded the value of my home.  But most importantly I now have a designer look in my home that has made me very happy.  I am proud to show off my new look and you will be too if you select a product from LightingShowroom.  I will be making my future light purchases from LightingShowroom as well as telling all my family and friends about them.