Customer Comment

First order received and was lovely. The only downside was the actual color of the globe did not mirror the picture. The picture looked almost peach/tangerine - the actual color was goldish brown - still very lovely. May return or keep for gift. Reorderd another light fixture -more expensive but hopeful color will be more on target with my decor. Everyone most cooperative

 

Customer Comment

The products and brands seem to be consistently higher quality than other websites.

 

Customer Comment

Rosemary,

    I wanted to make special mention of Jessie in regards to a recent order I placed with your company. I had a challenge of trying to find a narrow 1-light wall sconce and in trying to find a complete line that would include a chandelier, an island light, and a 2-light wall sconce.

    I originally found the LaScalla line from Maxim at Lamps Plus but they didn't carry much of the line. I stumbled across your company on Bizrate and found the whole line of lights.The next concern was making sure that the base of the 1-light wall sconce was actually small enough to fit the narrow space. I had a experience in trying a wall sconce and found the dimension they gave for width was actually the width of the glass, not the base. I called and spoke to Jessie who volunteered to call Maxim and ask them to get the actual measurements. They didn't get back with her initially so she called them back and again requested the measurement. It took a third call from Jessie and this time she waited on the line while they got the measurements.

    This type of effort is a great example of someone taking the time to perform the art of customer service and getting the information needed. If the sconce had been too big, the  sale would not have occurred naturally. If Jessie had not taken the time to help me, it would have ended the same way. Because she put forth that effort and we found that the size worked, it was a win for me and hopefully a win for you. I was able to match everything and finish this project.

    Again, please thank her again for me. She did a great job and I just wanted to let you know.

 

Sincerely,

Energy Saving in your home using dimmers

LightingShowroom.com supports a key national strategy to reduce energy use and greenhouse emissions which is to get the general public to use 50 percent less lighting energy by 2012. The task include educating the public about the benefits of using more energy-efficient compact fluorescent light (CFL) bulbs, moving to Energy Star-qualified fixtures and using dimmers with the new technologies.

Rosemary Wickowski, the CEO of Light Styles Internet, LLC the parent of lightingshowroom.com says that the use of dimmers is among the most promising recommendations she has heard. “Not only do you get great aesthetic results from putting lights on dimmers, the energy savings are astounding,” she says. “You use less power and double the life of the bulb to boot.” In addition, dimmers allow for greater flexibility in lighting product selection and allow you to get multiple uses out of a room. A multi light chandelier with a dimmer can be bright enough to light a work area but dimmed for mood lighting.

In today’s homes, the three main types of lighting available are incandescent, magnetic low voltage and electronic low voltage, which are all easily dimmed. There are several different types of dimmers. They include:

• Simple wall box dimmers, which allow you to bring the light up and down slowly;
• Scene lighting dimmers, which allow you to control multiple light sources from a single panel to set a mood;
• Whole house systems, which allow you to control all of the lights in your home from one panel at the touch of a button; and
• Occupancy sensors, which turn on and off whenever someone enters a room.

Dimmers of all types are extremely useful, particularly for those who like to entertain often. Rosemary says “I recommend people put dimmers just about everywhere in the house because they offer such great flexibility.” “For example, when everyone’s gathering for a party, it’s nice to have the lights at full brightness; but as your guests move into the house and get comfortable, low light is more desirable. Then later when it’s time to clean up, it’s nice to be able to bring the lights to full strength again at the flip of a switch.”

Lutron is an excellent source for high quality dimmers.

Customer Comment

The lamps arrived within the time stated. Unfortunately, one shade had some markings. I called customer service and spoke with Anita. She was able to have a replacement sent out within a day. I was so impressed with the customer service. I envisioned a problem getting the shade replaced, but it wasn't. I would certainly order from Lighting Showroom again simply for their customer service and the fact they stand behind their products.

 

Customer Comment

The product was delivered promptly and looked exactly like it did in the online picture. The website was easy to use and easy to understand. The auto-response was quick and precise. I even received a follow-up message from Lighting Showroom thanking me for my business with a 7% coupon for future purchases. Additionally I inquired about accessories for my purchase and they were very quick and attentive to my needs.

Customer Comment

Great company to work with, flawless transaction! Even though their site said my item was out of stock, they checked and let me know that a new shipment was due that week. I ordered, and there was lots of communication with them--first, an estimated shipping date; next, when the order actually shipped; finally, when tracking information was available. Their prices are impossible to beat, even locally. In addition to free shipping, I also got 5% off for being a new customer! Wow! I'll definitely go to them first when I need a new light fixture. Even without the 5% off, they're a fabulous deal.