Customer Comment

The page that described the item I bought said that shipping was free. However, the order page levied a $10.00 shipping fee. It would be nice if both pages said the same thing.

LightingShowroom Response

Shipping is free for orders over $100. Minimum order charges are described on the shopping cart page during checkout. Since we can’t know until that step what is being ordered, it isn’t practical to put that description on every page. What we do say is that shipping if free on most items.

Customer Comment

Part of my order-the shade-was damaged. I placed one phone call and was told a replacement shade would be mailed. The response I received was courteous, efficient and was handled in a very positive manner. I will definitely purchase from the Lighting Showroom again.