Thursday, March 6, 2008

Customer Comment

The page that described the item I bought said that shipping was free. However, the order page levied a $10.00 shipping fee. It would be nice if both pages said the same thing.

LightingShowroom Response

Shipping is free for orders over $100. Minimum order charges are described on the shopping cart page during checkout. Since we can’t know until that step what is being ordered, it isn’t practical to put that description on every page. What we do say is that shipping if free on most items.

1 comment:

Anonymous said...

I was very impressed with the product I received. I felt the pricing was reasonable and the quality was exceptional. The response time to my order was prompt and friendly. The website is user friendly. I have recommended your site to others and plan to purchase again. Thank you.