Customer Comments

Hello to all!

Yahoo sends out a rating form automatically to all of our customers. The response that we get is typically just a rating; bad, good, excellent, etc., but every once in a while, we get additional comments along with the rating. We thought that we would begin sharing the ratings by posting them on our blog for all to see. The latest review came in from a customer who ordered the 1314MB, http://store.lightingshowroom.com/1314mb.html , part of the Trafalgar family from Hinkley, which is currently on back order until July. We let her know the status right away and she decided to keep her order in place. Her comments are listed below:


Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Not only does this company have competitive prices but wonderful customer service as well. After placing my order they informed me right away that the item was back ordered from the manufacturer and gave me an option to reorder another product. Would highly recommend!

Easy Shopping

We recently received this email from a customer that was browsing on our site. We were able to locate coordinating pendants for her from another family in the same finish. She gave us a wonderful compliment on our site so, i thought we should share it with you.......

From: Jessica Sent: Tuesday, June 26, 2007 1:39 PMTo: sales@lightingshowroom.comSubject: Murray Feiss

Hi:

I'm in the process of shopping for lighting for a new house we are building. I fell in love with the Murray Feiss Boulevard bowl pendant for my dining area. (Item # F1889-3ORB). However, I need three mini-pendants that would be somewhat similar and I'm not too sure if I like the Boulevard mini-pendant. Is there another mini-pendant that would have the similar finish and glass as the Boulevard bowl pendant? I'm open to a different company as long as they were similar and complemented each other. Your help is greatly appreciated! This is the best lighting website I've found so far. Thanks.

Sincerely,

Jessica