Customer Comment

I was very pleased with the courtesy and the rapid response to my request to match the color of the glass better. Thanks
 

Customer Comment

 I'm shocked and more than pleased with your service. Thank you very much.

 

Customer Comment

Thank you so much. I won't forget your kindness and excellent customer service.

 

Customer Comment

Everything about the merchant was excellent, however, i was disappointed in the color of the silver on my mirror. It looked gold instead of silver. I will have to paint it to make it work in the space i bought it for.

 

Customer Comment

the need to re-enter all credit card info and the email address was pretty annoying. this was required any time an edit or correction was done, or you looked at another page before finishing the order. the quality and range of the choices were great! 

Customer Comment

It is so nice to know there is a site where you can buy unique lighting without the high cost. I have a taste for the unusual and lighting showroom fulfills that need.
 

Customer Comment

I never write to website companies even though I shop online all the time.  I must tell you, however, that you have the best lighting website in the country and we have looked at all of them.  Thank you!!!!! 

Customer Comment

You are awesome!  Thank you so much for the quick response.  Just when I thought customer service had totally disappeared I luck out and find a company who values their customers.  It is very encouraging.............

 

Customer Comment

The Lighting Showroom has a great online system in place.  The web site is easy to use and the order process was simple and straight forward. They have worked hard to keep prices down and processing the order was lightning fast. But the true test is when something goes wrong. I hope they can correct mistakes, customer’s or theirs just as well. 

Customer Comment

Thank you for letting me know my item is on back order.  I have already called all over the country and was not able to find anyone who had these fixtures in stock.  Therefore, I decided to reorder them with lightingshowroom.com because I think your service, return policies and customer communications are superior to other options.  I have my fingers crossed that a miracle will happen and you're able to get them sooner than those BO dates, but if that's impossible then I'll understand.

 

Customer Comment

 Thank you for your help with this.  Your company has been the best internet company I have had the opportunity to deal with.  Informative, responsive and great products.  I will continue making purchases from you!

Customer Comment

 Hi Dani,
Thanks you very much for the info.
Both you and Anita are so helpful, nice, and thorough, especially when I had questions while ordering.
You guys are great.
Thanks,
Ava

Customer Comment

Thanks so much for your great customer service!

Customer Comment

Thank you, Dani. 

 

We will try these suggestions, but not for a few days.  It is very hectic here with major work going on. 

 

I will get back to you if we need more help. 

 

Again, I am very impressed by your attention to detail and customer satisfaction.

 

Regards,

 

Customer Review

Best purchase I ever made.

I live in Michigan where losing your home is as common as the mail man giving you your neighbor's mail. After a year of near homelessness- I was able to find a house for my family- not elegant- nothing like the one we had lost. As we paint and decorate the home it slowly is becoming beautiful. I decided to splurge a little and purchase two lights from the Summer Hill collection for our kitchen. It gave us instant elegance! Honestly, old friends just think we moved- no one suspects that we lost everything. Those lights really are that stunning.

Customer Comment

I will tell all my friend about you guys and Lighting Showroom.  You have been wonderful.  I had to return my original fixture because it just didn't "go".  I talked with Anita.  She even CALLED me to tell me the new one was enroute.  I never, ever have had such wonderful service from an internet retailer.  
 

Customer Comment

 Quality merchandise at a good price.  Excellent customer service and appreciated the emails regarding transaction.  Fast delivery.

 

Customer Comment

 I've been extremely pleased with your site & look forward to continuing my home update from this site.

 

Customer Comment

The lighting fixtures I ordered were the same price on other on-line stores. I went thru check-out at these sites. Your site was the only one that gave the additional discount and that was the deciding factor. I will order more lights from your site.

 

Customer Comment

I had a very nice experience dealing with the representative. She went out of her way to satisfy the customer. Would do business with this merchant again