Friday, August 10, 2007

Customer comments

Dear Lighting Showroom,



I can not tell you how happy I am with my purchase so far. I am thrilled you do not charge shipping! I have bookmarked your website and will tell friends and family about you. I visited many websites looking for a very particular lamp - and I am ecstatic with the lamp I purchased from you. It was made for my house! Thank you! I



I hope the quality of the lamp is up to par, and if it is, I will be returning to you to buy more lighting.



Sincerely,


Jennifer


FW: Customer feedback on order yhst-

Subject: Customer feedback on order yhst-

Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:The product, purchased from the merchants well-designed and
easily-accessed online catalog, was exactly as pictured and described. It
arrived on time, carefully packed, and in immaculate conditon. I would
gladly do business with this merchant again.

Thursday, August 9, 2007

New Customer Comments

Rating: Excellent

Comments:

Price Rating:Good

Shipping Options Rating:Excellent

Delivery Rating:Excellent

Ease of Purchase Rating:Excellent

Customer Service Rating:Excellent

Title:

Body:I spoke with customer service because the same mirror that I ordered came in several bronze finishes that were difficult to compare on a computer. The woman I spoke with did an excellent job describing the differences in colors.

Everything that I ordered was to my complete satisfaction.

Anita Turner

Customer Service

Internet Sales Manager

1-888-488-0885

anita@lightingshowroom.com

Lighting Showroom......Making your house a home!

Security Certificates and secure servers

We are a Yahoo store so our security is managed by the Yahoo team. Yahoo is one of the biggest sites on the web and their security procedures are top rank. Our product website runs with normal access, but as soon as you enter the shopping cart you are taken to secure servers and the entire order process is a secure one. Here is some information from our site on the subject of security.

Credit Card and Customer Information Security
www.lightingshowroom.comis a Yahoo store. The Yahoo system employs
industry best practices for your protection. See the following link for detailed information
Yahoo security strategy but briefly these are the security platforms used

Secure Socket Layer (SSL):
Yahoo! Store uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browser windows during SSL transactions that involve credit cards and other forms of payment. Any time a Yahoo! Store asks for a credit card number during checkout for payment, it will be SSL encrypted. The information you provide will be stored securely on our servers.

CISP Compliance:
Yahoo! Merchant Solutions is certified CISP-compliant. Created by Visa and MasterCard, the Cardholder Information Security Program (CISP) outlines a standard for security procedures for merchants and service providers that store, process, or transmit cardholder data.

Wayne Eskridge

www.lightingshowroom.com

Customer Comment via email




I have been shopping for lighting on various sites, catalogs, and stores. This site was by far the most efficient site. Your layout is user friendly and you can really see what you are purchasing. Excellent job programers!! I appreciate Anita leaving her phone and email address for a more personal experience.

Debbie