Thursday, June 12, 2008

Customer Comment

The total courtesy and integrity you’ve shown are rare today.

We very much appreciate what you have done without our request,

when to do otherwise would have increased your profit.

Financial Controller.

LightingShowroom Comment: This customer ordered a light delivered second day air which is quite expensive. Because he lived near the warehouse we could deliver to him as quickly by fedex ground which was free so he saved quite a bit of freight. We try to give every customer the best deal that we can.



Tuesday, June 10, 2008

Customer Service

I HAVE TO CONGRATULATE YOU ON THE SERVICE I RECEIVED.  I ORDERED TWO BATHROOM LIGHTS THEY ARRIVED BUT THEY WERE TOO LARGE.   I RETURNED THEM AND ORDERED THEm A SIZE SMALLER.  THEY BOTH ARRIVED, BUT ONE SHADE WAS BROKEN, CALLED AND YOU REPLACED SAME.  YOUR SUPPORT AND ASSISTANCE IS WELL APPLAUDED. 
THANK YOU

Customer Comment

Good morning Dani,

I wanted to thank you for your help with this order.

The lights arrived and are beautiful. We installed then and wow awesome.

Thank you again.

 

My husband is an electrical Contractor here in Durango and I will be sure to recommend your site to clients.

Thank you again!!

Kindest Regards,

Monday, June 9, 2008

Customer comment

The product was delivered promptly and looked exactly like it did in the online picture. The website was easy to use and easy to understand. The auto-response was quick and precise. I even received a follow-up message from Lighting Showroom thanking me for my business with a 7% coupon for future purchases. Additionally I inquired about accessories for my purchase and they were very quick and attentive to my needs.

Customer Comment

Great company to work with, flawless transaction! Even though their site said my item was out of stock, they checked and let me know that a new shipment was due that week. I ordered, and there was lots of communication with them--first, an estimated shipping date; next, when the order actually shipped; finally, when tracking information was available. Their prices are impossible to beat, even locally. In addition to free shipping, I also got 5% off for being a new customer! Wow! I'll definitely go to them first when I need a new light fixture. Even without the 5% off, they're a fabulous deal.