Wednesday, May 27, 2009

Customer Review

Thank you so much for the ease and clarity when using your web site. The descriptions and pictures gave me the same excitement of being right at your store. Just recently, I had ordered some items from Gallery802, but was very dissatisfied with both their web site (which was very misleading) as well as the items when received. However, you have made internet shopping very special. Thanks again.

 

Tuesday, May 26, 2009

Customer Comment

This company seems to be a real class act, with a great understanding of customer service.  There service staff is extremely cordial, and polite to converse with.  They had a great selection of ceiling medallions with the best pricing we were able to find.  We had to send one back because of my wife's error in judgment and they allowed us to return it and order a larger one.  As it turned out I dropped one of the smaller medallions as I as gluing it to the ceiling, I had to reorder the first one we sent back, proving that my wife is never wrong.  She was planning ahead for my incompetence. I would not have taken my time to respond to this survey had I thought that they could  have treated me any better. It has probably been five years since I have responded positively to a survey such as this.

Customer Comment

I had a really good online experience with this company! I would definitely shop with them again and recommend them to a friend. Their customer service was extremely helpful.