Customer Comment

Everything went well until the package was received.  Two of the three glass globes were broken.  When we called customer service, they were very helpful and responsive and arranged for replacements to be sent.  Replacements were received, packed extremely well.  Unfortunately the two new globes are a different color and do not match the one globe that was unbroken in the original package.  Now we are in process of notifying Lighting Showroom of this complication.  I do not have anything unflattering to say about Lighting Showroom but this is becoming a very frustrating and time-consuming experience. My favorable rating above for delivery is for the time it took to be delivered...not for the damaged globes inside.