We thought we would share the email below with you……it seems like everyone has a deadline these days and it is so often hard to meet. No matter what, something always seems to fall through at very last moment. Expedited shipping would have been very expensive for this customer, so Jessi walked her order through in an attempt to have delivery made in time save the day. Well, Jessi managed to get this order out the door later in the day and the customer received it with time to spare……way to go Jessi!!!!
From: CP
Sent: Tuesday, May 06, 2008 10:47 PM
To: anita@lightingshowroom.com
Subject: Re: order yhst-from LightingShowroom.com
May I say Thank You for excellent service? I ordered this item on Friday May 2, 2008 after consulting with your customer service agent, Jessie, I believe. She knew I needed it by next Saturday and we determined this item could be shipped from California and it had some likelyhood of arrival by Saturday. It came MONDAY!!! WOW is all I can say.
What a great experience.
Most sincerely,
CP
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