Friday, February 18, 2011

Back orders - what are they and what do they mean?

In the realm of lighting, we frequently run into "back orders".  Almost every day I receive calls or emails from people frantically searching for a specific chandelier or wall sconce or pendant that they have been told is on back order through another e-tailer.  As e-commerce has grown over the years, we have almost exclusively turned to drop shipping.  What does this mean to you?  Almost all retailers ship your lighting directly from the manufacturers warehouse to your home.  While this eliminates the need for us to stock fixtures and ultimately means you pay a lower price because we have less overhead, it also means if the light is on back order, we have to wait for the manufacturer to build it again.  Back orders for lighting can sometimes be a few weeks or, in extreme cases, several months out.  It is always best to check with us first to verify the light you are seeking is actually available and can be shipped to you right away if you are in a time sensitive situation.  You can call us at 888-488-0885 or contact us via email at sales@lightingshowroom.com for stock information at any time.  If you are in a position to wait for the light that you want and find that it is on back order, the best course of action is to place your order and reserve the stock so that you can avoid further delays.

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