It amazes me that you can ship an item free of charge to anywhere in the continental US, but when you ship to Alaska you charge the highest rate you can possibly charge. Is this so that you can send items free to the rest of the country? Alaska has limited stores that we are able to purchase items that we need, and people like you take advantage of the situation. I would not order again from this website unless I were in a desperate situation like I am today. My suggestion for shipping options is to offer USPS, it is usually more reasonable than Fed-ex.
NOTE from Lighting Showroom
Shipping outside the lower 48 states is always a challenge. Our charge to this customer was about $20 less than the actual charge to us from FedEx so we do make an effort to have a level playing field but shipments to Alaska and Hawaii are simply too expensive to build into our pricing structure. It is also unfortunate that we can’t use the USPS. The problem is that we ship these products from huge warehouses in large quantities and the warehouse computer systems aren’t equipped to deal with the USPS so it isn’t an option for us.
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