Monday, June 2, 2008

Customer Comment

This was a pleasant experience in that your instructions were clear and to the point. The only confusion was the shipping in regards to the "item does not qualify for free shipping".

LightingShowroom response:

Items that are too large to ship by FedEx do incur a truck freight charge.  We try to make that clear on any item that it applies to but perhaps we weren’t clear enough in this instance.

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