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LightingShowroom.com has become a distributor for Crystorama Lighting Group, a prominent producer of crystal, brass and wrought Iron chandeliers whose quality has remained unsurpassed in North America since 1958. Wickowski explained, "We represent only the top few of the more than 1400 lighting manufacturers. Our goal is to offer our customers a full range of products but to carry only the best in class. When we interviewed Crystorama we were very impressed by their attention to detail and the fundamental quality expressed in their designs. In a world of knockoffs and cheap copies their work stands out as the real deal."
Anita Turner, customer care lead for LightingShowroom, said, "For us, customer satisfaction is our only real product. We limit the lines we carry so that visitors to our website don't have to wade through thousands of products that won't serve them well. By working only with very high quality manufacturers we eliminate the need for a shopper to research a brand to see if it is well regarded. Our goal is to pre-qualify the products so that when a customer buys from us they will be happy with the result." She added, "Our website design team works hard to organize our product information so that a shopper can easily focus on what design features are most important to them. In essence we pre-sort products to eliminate the clutter that is typical of many websites today. We believe this adds value to the shopping experience."
Crytorama was founded by Abraham Kleinberg in Brooklyn, New York in 1958. As a family owned company their concern for excellence is expressed in their styling, detailing and sincere caring for their valued customer. The company was initially founded as a primary importer of crystal chandeliers from Bohemia - Northern Czechoslovakia - and offered the finest selection of classical crystal designs. That rich heritage has continued by sourcing out the best quality crystal worldwide. Its unique resources have allowed Crystorama to remain a dominant producer of Crystal, Brass and Wrought Iron chandeliers in North America. Crystorama chandeliers are of traditional designs and use authentic molds and patterns to maintain the tradition of our forefathers. In a world of mass production, Crystorama continues to offer traditional chandeliers that require years of experience and specialized craftsmanship to produce.
Wickowsi said, "LightingShowroom.com is one of the top 5 online retailers of lighting products in the US and has been serving a growing domestic and international clientele of discriminating owners looking for a full service supplier. Our selection of Crystorama as one of our foundational suppliers will allow us to continue our focus on meeting the customer's needs supporting high end domestic and international projects."
Wickowski explained, "The foundation of our business is customer care. We offer good value in our pricing, but attention to detail, meeting the customer needs, and working hard to anticipate and prevent problems is really what we are about. Value is the combination of quality products, fair pricing, and best in class customer care. Those are the things we work on all the time." She commented that, "There have been large numbers of websites that have begun offering lighting products since the economic crisis hit us all. Many approach the market with the idea that all you have to do is have the lowest price. We have found that our focus on the entire customer experience brings us loyal repeat customers and great word of mouth support which allows us to remain one of the top lighting retailers despite greatly increased competition and a difficult economic situation."
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