Friday, May 2, 2008

Research results for lighting product brand advertising via isolated banner ads

As part of a continuing research program on brand advertising for the lighting industry, lightingshowroom.com tests the impact of isolated banner ads on sales performance. Recent testing for Hinkley Lighting shows a 31% increase for sales of Hinkley lighting products for the period April over March 2008. This particular test provided a link from a Google rank 1 page to a display of Hinkley Lighting collections.

Significantly, overall total sales were nearly flat for the same period so the increased sales volume for Hinkley was a market share change with the extra sales coming from other competing product lines. In general there is about a 2 week tail on featured vendor brand advertising programs. In other words people who saw the ad during April will, as a result of the ad, be making purchases for up to 19 days later.

This test looked at brand name banner advertising and did not address the issue of more granular studies of product types such as chandeliers, pendants, vanities, or outdoor lights. We anticipate that a more focused campaign would yield even higher returns though that study awaits sponsorship.

Thursday, May 1, 2008

Quoizel Lighting, tiffany chandeliers, ceiling fixtures, and floor and table lamps

Quoizel creates more than lighting and home accessories. They create timeless pieces designed with you in mind.
They do this by avoiding trends and fads, by balancing form and function and by making our choices thoughtfully.

This kind of dedication, integrity and quality not only goes into the design of the products, but it’s in the way they do business as well. It’s why Quoizel has grown from a small company to become one of the nation’s leading manufacturers of fine decorative lighting and home accessories.

Founded in 1930 in New York, Quoizel Lighting recently relocated to Charleston, SC to a state-of-the-art 500,000 square-foot facility. And though the company has grown in size, they never lost sight of our small business heritage. In fact, they remain privately held, family-owned and operated. Lighting Showroom is one of the major internet lighting distributors representing the Quoizel product line.

LightingShowroom.com  carries the complete Quoizel lighting products family which includes a great variety of Tiffany Chandeliers, tiffany floor and table Lamps, as well as a wide variety of traditional and contemporary lighting fixtures. Quoizel pendants and
Island Lights are excellent lightings designs and they feature a wide range of choices in their Outdoor Wall and Post Light lines.

Tuesday, April 29, 2008

Customer Comment

        Hi Dani,
        Thanks once again for your help in placing my order!!!
        Your prompt efficient manner in handling my problem is
        most appreciated!!!
        Lighting Showroom is most fortunate to have you as an associate!!!
        Have a great evening!!!
        Best regards,

Customer Comment

No, I don’t want to cancel my order.  I was just making sure they were still coming.  It’s hard to keep track of all the orders we have placed recently for our remodel.  I also want to congratulate you on your efficient handling of email responses.  This is what will keep you ahead of the rest, as I do much shopping over the internet and become discouraged quickly with companies that are slow to respond.

 

Thank you,

 

Friday, April 25, 2008

FW: Lampshade

We thought we would share the email from one of our customers below. She
purchased a lamp that was discontinued and it arrived without the shade.
Since the lamp was no longer available, we had to locate a suitable
alternative for her. After searching high and low, we found the perfect
shade from another distributer and purchased it for her - the light is now
perfect!

-----Original Message-----
From: LG]
Sent: Wednesday, April 23, 2008 3:52 PM
To: Anita Turner
Subject: Re: Lampshade

The lampshade arrived last week in perfect condition. The lamp now looks
gorgeous!

You have been a terrific help and quick to solve whatever happened to be my
problem-of-the-day.

You will not be hearing from me...until I buy again. You are an outstanding
representative for your business.

My sincere thanks,
LG


On 4/11/08 11:07 AM, "Anita Turner" <anita@lightingshowroom.com> wrote:

> Thank you Linda,
>
> It has been a pleasure working with you; hopefully this will resolve
> everything. I am sure the shade will be lovely. Please feel free to
> contact me if you should need anything further.
>
> Sincerely,
> Anita Turner
> Customer Care Manager
> 1-888-488-0885
> anita@lightingshowroom.com
>  
> Lighting Showroom......Making your house a home! 
>
>

Monday, April 14, 2008

Customer Comment

How pleased I was that I received the two lamps today.  I ordered them exactly a week ago.  What wonderful service!!  I had ordered these same lamps January 24 from Home Annex, I cancelled them April 8 and ordered from you.  I can't believe I waited 3 months when I could have had them in 7 days!!  Thank you so very much for your great service.  Any future orders will always be at Lighting showroom.

Customer Comment

It's a great source, easy to use online, very user-friendly site. Absolutely no complaints, 100% satisfaction

 

Saturday, April 12, 2008

Customer Comment

I previously purchased a ceiling light and was very satisfied with the outcome and that is the reason why I returned and made this purchase today.

 

Tuesday, April 8, 2008

Customer Comment

LightingShowroom.com has a great site with an extensive amount of lighting fixtures and great product info. The prices are very reasonable and free shipping is a plus. The lighting fixture I ordered was very nice. I only wish that the order processing and shipping would be a bit faster, but other than that, it was a great shopping experience.

 

Customer Comment

The lamps arrived within the time stated. Unfortunately, one shade had some markings. I called customer service and spoke with Anita. She was able to have a replacement sent out within a day. I was so impressed with the customer service. I envisioned a problem getting the shade replaced, but it wasn't. I would certainly order from Lighting Showroom again simply for their customer service and the fact they stand behind their products.

Saturday, April 5, 2008

Customer Comment

Please wrap and ship carefully. I have read reviews on your company and there appears to be many happy customers. I look forward to being one of them!

Thursday, April 3, 2008

Customer Comment

Loved the item ordered, loved the price, the website is excellent, and the delivery time was better than I expected.

Sunday, March 30, 2008

Customer Comment

up to date design and large amount of styles.  I found the perfect sconces for my bath rooms, good quality at a very good price.
 

 

Customer Comment

This is the most outstanding collection I have ever seen. We are finishing a 1400 sq. foot basement into several rooms and I'm including an Art Wall. I am using several of the art glass fixtures as a part of the art wall. I'm so pleased and can't wait for my order to arrive. Thank you.

 

Saturday, March 29, 2008

Customer Comment

very excited about the purchace - it was unavailable on many other sites. Thank You!

 

Wednesday, March 26, 2008

Customer Comment

I absolutely hate shopping so this was the perfect way to view hundreds of different lighting options without having to leave my home. I had already visted several lighting stores but was not able to find what I was looking for. Lighting Showroom had EXACTLY what I wanted at an awesome price. The descriptions, pictures and sizes made it easy and having the product shipped to our condo in Vermont enabled me to avoid having to pay duty on the lights when crossing the border back into Canada. I would definitely make another purchase this way in the future!

Tuesday, March 25, 2008

Customer Comment

GREAT!!!  We'll place the order very soon.   BTW, we always research the BBB report on the companies we do business with.  Your rating is quite good, that's why you were at the top of the list.  Looking forward to working with you!

 

Regards,



Anita Turner <anita@lightingshowroom.com> wrote:

Hello

 

Thank you for your interest in Lighting Showroom!  We would be happy to beat their price and offer you free freight on your order.  Please use the code “xxxxxxx” at check out to apply a $60.00 discount to your purchase and please note in the bottom of your order that I have agreed to offer you free freight.  We look forward to working with you.  Please feel free to contact me if you should need anything further.

 

Sincerely, 

Anita Turner

Customer Care Manager

1-888-488-0885

anita@lightingshowroom.com

 

 

Hi Anita,

 

We're almost ready to order some product from you.  One other web site has them for a slightly lower price and free shipping.  You pledge says let you know and you will analyze the situation, so here's the info.

 

Friday, March 21, 2008

Customer Comment

I received excellent communication with a company rep., and a quick answer to my question.

 

Customer Comment

This is the best and clearest website of all the competitors.

Monday, March 17, 2008

Customer Comment

Enjoyed your selections,loved your format and if you deliver like you say ,I'll be the first to promote your company to my friends.