Customer Comment

Jessie helped me throughout this transaction as I was having difficulty in finding a wall sconce that would fit the narrow space. Her persistence in getting in touch with Maxim paid off for me as it was able to fit the narrow opening which allowed me to then order the complete set for the house. Thank you again for all of your help

 

Customer Comment

        Hi Dani,
        Thanks once again for your help in placing my order!!!
        Your prompt efficient manner in handling my problem is
        most appreciated!!!
        Lighting Showroom is most fortunate to have you as an associate!!!
        Have a great evening!!!
        Best regards,

Customer Comment

No, I don’t want to cancel my order.  I was just making sure they were still coming.  It’s hard to keep track of all the orders we have placed recently for our remodel.  I also want to congratulate you on your efficient handling of email responses.  This is what will keep you ahead of the rest, as I do much shopping over the internet and become discouraged quickly with companies that are slow to respond.

 

Thank you,

 

FW: Lampshade

We thought we would share the email from one of our customers below. She
purchased a lamp that was discontinued and it arrived without the shade.
Since the lamp was no longer available, we had to locate a suitable
alternative for her. After searching high and low, we found the perfect
shade from another distributer and purchased it for her - the light is now
perfect!

-----Original Message-----
From: LG]
Sent: Wednesday, April 23, 2008 3:52 PM
To: Anita Turner
Subject: Re: Lampshade

The lampshade arrived last week in perfect condition. The lamp now looks
gorgeous!

You have been a terrific help and quick to solve whatever happened to be my
problem-of-the-day.

You will not be hearing from me...until I buy again. You are an outstanding
representative for your business.

My sincere thanks,
LG

On 4/11/08 11:07 AM, "Anita Turner" <anita@lightingshowroom.com> wrote:

> Thank you Linda,
>
> It has been a pleasure working with you; hopefully this will resolve
> everything. I am sure the shade will be lovely. Please feel free to
> contact me if you should need anything further.
>
> Sincerely,
> Anita Turner
> Customer Care Manager
> 1-888-488-0885
> anita@lightingshowroom.com
>  
> Lighting Showroom......Making your house a home! 
>
>

Customer Comment

How pleased I was that I received the two lamps today.  I ordered them exactly a week ago.  What wonderful service!!  I had ordered these same lamps January 24 from Home Annex, I cancelled them April 8 and ordered from you.  I can't believe I waited 3 months when I could have had them in 7 days!!  Thank you so very much for your great service.  Any future orders will always be at Lighting showroom.

Customer Comment

It's a great source, easy to use online, very user-friendly site. Absolutely no complaints, 100% satisfaction

 

Customer Comment

I previously purchased a ceiling light and was very satisfied with the outcome and that is the reason why I returned and made this purchase today.

 

Customer Comment

LightingShowroom.com has a great site with an extensive amount of lighting fixtures and great product info. The prices are very reasonable and free shipping is a plus. The lighting fixture I ordered was very nice. I only wish that the order processing and shipping would be a bit faster, but other than that, it was a great shopping experience.

 

Customer Comment

The lamps arrived within the time stated. Unfortunately, one shade had some markings. I called customer service and spoke with Anita. She was able to have a replacement sent out within a day. I was so impressed with the customer service. I envisioned a problem getting the shade replaced, but it wasn't. I would certainly order from Lighting Showroom again simply for their customer service and the fact they stand behind their products.

Customer Comment

Please wrap and ship carefully. I have read reviews on your company and there appears to be many happy customers. I look forward to being one of them!

Customer Comment

up to date design and large amount of styles.  I found the perfect sconces for my bath rooms, good quality at a very good price.
 

 

Customer Comment

This is the most outstanding collection I have ever seen. We are finishing a 1400 sq. foot basement into several rooms and I'm including an Art Wall. I am using several of the art glass fixtures as a part of the art wall. I'm so pleased and can't wait for my order to arrive. Thank you.

 

Customer Comment

very excited about the purchace - it was unavailable on many other sites. Thank You!

 

Customer Comment

I liked how the product I was looking for was categorized. It made my purchase so much easier and convinient. I've been tsrolling for hours at different websites ... until I found you!!! Thanks.

 

Customer Comment

I have spent literally hours shopping for lighting fixtures. The super stores offered good prices but they had limited selections. I finally 'Googled' (bathroom lighting fixtures) and was tickled to see several sites come up. After browsing a few sites, I found there was no comparison with the Lighting Showroom. They had a huge selection, great prices and easy shopping. Thank you so much!

 

Customer Comment

Prompt delivery. Picture doesn’t do the light fixture much justice. The fixture is much nicer in person and looks like I spent a bundle on it.

 

 

Customer Comment

I was a little worried about ordering lighting over the internet, but the prices were generally so much better than what you found in stores (including Lowes, Home Depot and EXPO). I did some research on various online sites, that had the products I was looking for, and decided Id take a chance with Lighting Showroom. My first step was to contact them to find out the true delivery date - I worked with Anita in customer service. She was very responsive and gave me all the information I needed, and quickly. She was right on in terms of the delivery dates and were very happy with the products we ordered (2 chandaliers, pendants and trim), and we saved a great deal of money in the process! Thanks Anita and Lighting Showroom!

 

Customer Comment

Great variety of products! Very well organized on the website. Easu to find what needed!

Customer Comment

Well organized site that made it very easy to find what we were looking for with a large variety of items to choose from. I liked the fact the shipping was free and that returns didn't come with a restocking fee. Other sites I've visited charged up to 25% for returns. Lighting Showroom allowed me to order multiple items knowing that I could return what I didn't want for a full refund.

Customer Comment

very impressed with the selection, price and secure ordering environment and ease of the web showroom. It was a pure delight to shop and select far beyond the local store selections. I will definitely show here again and tell others of my wonderful experience