Showing posts with label customer service. Show all posts
Showing posts with label customer service. Show all posts

Monday, September 24, 2007

Customer Comments

Hi Anita -

You are a wonder! and yes after all that waiting they really look beautiful. I have to tell you the entire project of remodeling the house was one painful step after another with all the usual contractor problems. When I placed my order with your firm for the lamps I was so pleasantly surprised I can't tell how much I appreciate your help, support and general "cheeriness".. Thanks so much for everything ~ I have told all my friends about your company and have a wonderful day!
Thanks and regards,
Karin

Monday, September 17, 2007

customer feedback

My interaction was with Wayne via customer service. I called to get info on how they match or beat prices of their competitors. When I called the customer service number, I got Wayne. I told him which product I wanted to purchase and he said he would call me back with the pricing info that he would be able to offer. Honestly, I did not expect to hear back from him. He called back within 30 minutes and beat the lowest price that I had found out on line. I was thoroughly shocked - one that he called back and secondly that he was honoring their policy. This was so refreshing because I have had numerous bad experiences with customer service folks. So I placed the order and will await my mirror. Thank you so much Wayne for your professionalism. Look forward to doing business with you all again!!

Monday, September 10, 2007

FW: Customer feedback on order yhst-XXX

-----Original Message-----
From: D - through Yahoo! Shopping [mailto:dweissnyc@yahoo.com]
Sent: Sunday, September 09, 2007 7:16 AM
To: Anita@lightingshowroom.com
Subject: Customer feedback on order yhst-XXX

To view this order follow this link:
https://us-f4-edit.store.yahoo.XXX

Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:I really appreciated the quick service, fast delivery and quality
products from Lighting Showroom. Ill be sure to visit your site for all of
my lighting needs. Thanks!

FW: Customer feedback on order yhst-xxx

-----Original Message-----
From: M - through Yahoo! Shopping [mailto:
Sent: Monday, September 10, 2007 8:30 AM
To: Anita@lightingshowroom.com
Subject: Customer feedback on order yhst-XXX

To view this order follow this link:
https://us-f4-edit.store.yahoo.XXX

Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:By far the best prices anywhere and courteous customer service.
Received a high quality product and it was delivered on time as promised.
Future business is definitely in my plans. Thank you Lighting Showroom.

Friday, August 31, 2007

FW: Customer feedback on order yhst-13907213127897-1000xxx

-----Original Message-----
From: D
Sent: Friday, August 31, 2007 2:23 PM
To: Anita@lightingshowroom.com
Subject: Customer feedback xxx

To view this order follow this link:
https://us-f4-edit.store.yahoo.xxx

Rating: Excellent
Comments:
Price Rating:
Shipping Options Rating:
Delivery Rating:
Ease of Purchase Rating:
Customer Service Rating:
Title:
Body:I worked for a while online, looking at their full selection. Once I
made my decision, I called the 800 number and spoke directly to Anita who
answered all my questions and then she offered to take my order over the
phone! Great service. The product arrived as promised and when I installed
it...beautiful. I recently ordered a similar product and went through the
experience again. Wonderful company!

Monday, August 27, 2007

FW: Customer feedback on order yhst-xxx

-----Original Message-----
From: R
Sent: Monday, August 27, 2007 10:10 AM
To: Anita@lightingshowroom.com
Subject: Customer feedback on order yhstXXXX

To view this order follow this link:
https://us-f4-edit.store.yahoo.comXXXXX

Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Exceptional service!!! Thank you note, special discount on next
purchase, free shipping, wide selection, A+++++

FW: Customer feedback on order yhst-xxx

-----Original Message-----
From: T
Sent: Monday, August 27, 2007 6:03 AM
To: Anita@lightingshowroom.com
Subject: Customer feedback on order yhst-xxx

To view this order follow this link:
https://us-f4-edit.store.yahoo.comxxxx

Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Very smooth transaction......customer service was very helpful and the
products came quicker than I expected. I would highly recommend the Lighting
Showroom.

Friday, August 24, 2007

FW: Customer feedback on order yhst-XXX

-----Original Message-----
From: M - through Yahoo! Shopping
Sent: Friday, August 24, 2007 6:58 AM
To: Anita@lightingshowroom.com
Subject: Customer feedback on order yhst-1000XXX
To view this order follow this link:
https://us-f4-edit.store.yahoo.

Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:We purchased lighting for our entire house (new construction) from
Lighting Showroom. The customer service was wonderful! The website was
really easy to use and the prices were very good (especially the project
discount for large purchases and the free shipping). We would definitely
order from them again.