Customer Comment

IT WAS A PLEASURE DEALING WITH YOUR COMPANY. WE RECEIVED A QUALITY PRODUCT IN A TIMELY MANNER FOR A REASONABLE PRICE.

WE WILL RECOMMEND YOU TO OUR FRIENDS WITHOUT HESITATION.

THANK YOU & I HOPE YOU HAVE A VERY PLEASANT THANKSGIVING & CHRISTMAS.

 

Customer Comment

My decorator recommend lovely outdoor lighting from Hinkley and I was so pleased to find exactly what I wanted at Lighting Showroom! I will certainly recommend this site and visit again.

 

Customer Review

I like the website feature of being able to check lamps I like and they appear at the bottom of the page. Everything seemed to load fast, the site was easy to navigate, and I really appreciated seeing more than "12" pieces per page. I looked at approximately 4-6 different lighting sites as a result of my google search, and this one was far superior. The prices are good and competitive, this piece was $00.20 more than lamps-lighting.com, but with the 5% first time customer discount, of course it's less. Kudo's to the web designer, nice job, even for idiots like me!

 

Customer Comment

From: B

Sent: Monday, November 05, 2007 2:54 PM
To: sales@lightingshowroom.com
Subject: Raiden Iron Oxide and Venetian Scavo Glass Chandelier (1186-357)

To Whom it Concerns:

I’m so disappointed that your website doesn’t offer a “comments” section! I was going to write a review on the Raiden Iron Oxide and Venetian Scavo Glass Chandelier (1186-357) I recently purchased from your site.

First let me say, your customer service was great! I don’t have her name, but the lady who answered my initial e-mail regarding a question I had, was prompt, precise, and very friendly. Also, the chandelier arrived at my house within 3 or 4 days!

Now, let me get to the chandelier itself… it’s magnificent! I spent days on end researching the perfect chandelier within my budget, to no avail. I would print out picture after picture and with each one I found, my heart would sink when I realized it just wasn’t the “right” one.

And I have to tell you-- I really splurged on this purchase… I’d already spent soooo much money refinishing my kitchen and dining room that I really wanted to stay closer to the $200.00 range with this purchase. But I had to have this chandelier. And let me tell you - it was worth every penny. The compliments and “ooos” and “ahhs” I get from friends are awesome, as well. I recently threw a “Michigan” themed birthday party for my 13-year-old son Alek, and my guests raved about the light!

I love the warm golden glow it gives off in my dining room --- kind of like the glow of a candle, especially when I have it dimmed on “low.” It creates the perfect mood for which I was aiming in that room.

I LOVE this chandelier!

It made several debuts in my photos this past weekend and I thought I’d share a few. Enjoy!

Thank you for everything!

Sincerely,

S

Customer Comment

Wonderful experience, very excited about my lighting selections.

 

FW: Customer feedback on order yhst-XXX

----Original Message-----
From: C - through Yahoo! Shopping
Sent: Wednesday, October 24, 2007 7:49 AM
To: Anita@lightingshowroom.com
Subject: Customer feedback on order yhst-XXX

To view this order follow this link:
https://us-f4-edit.store.yahoo.XXX

Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Fantastic service. I will use this company again!

Customer Comment

This is our 4th or 5th purchase from Lighting Showroom and all of the items we've received are at a very high quality and reasonable price. Delivery is within a week. We have been very satisfied.

 

Customer Comment

The lights are beautiful, the fixture looks great. We received the package in about a week. I would recommend this site to others.

 

FW: Customer feedback on order yhst-XXXXX

-----Original Message-----
From: J - through Yahoo! Shopping [mailto:]
Sent: Saturday, October 06, 2007 7:13 AM
To: Anita@lightingshowroom.com
Subject: Customer feedback on order yhst-XXXX

To view this order follow this link:
https://us-f4-edit.store.yahoo.XXXX

Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:The shipping was timely and my order was packed very well. They also
e-mailed me to let me know when my purchase had actually been shipped. The
lights themselves were in perfect shape when I received them and they look
stunning in our new powder room. They also e-mailed me a coupon to be usd
with my next purchase which I will undoubtedly be making. I am very pleased.

Customer comment

I liked the ease of navigating this website. The specs of the items on the same page was helpful, as well as the price. (Not all sites do.) The prices are reasonable, and free shipping is good, of course.

FW: Satisfied Customer!

 

 

From:  [mailto:@midstatesd.net]
Sent: Tuesday, October 02, 2007 10:08 AM
To: sales@lightingshowroom.com
Subject: Satisfied Customer!

 

I just wanted to tell you that our electrician came out this morning (we were finally ready to put in our new ceiling lights), and I am really pleased with them.  They look really sharp.  This is a beautiful fixture.  I had ordered two of the San Remo Mocha Bronze Flush Mount light fixtures.  I am very pleased with them.  Your service was quick; shopping through your website was great.  I made several trips to places looking for lights and I found a great selection on your site, plus great prices, and the 5% discount on first orders and free FedEx-UPS shipping.  I would definitely recommend this website to anyone; I’m considering a floor lamp for our new living room and have found some on your site; I will wait to see once we get in our new furniture later this month, what I need to purchase.  Thank you so much!!  SB

Customer Comment

I really appreciated the super fast delivery. My lights are beautiful and I just ordered some others for another bathroom. Thanks so much!! Gayle

FW: Customer feedback on order yhstXXX

-----Original Message-----
From: - through Yahoo! Shopping [mailto:]
Sent: Tuesday, September 25, 2007 8:17 PM
To: Anita@lightingshowroom.com
Subject: Customer feedback on order yhst-XXX

To view this order follow this link:
https://us-f4-edit.store.yahoo.com/RT/MGR.yhst-XXX

Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Lighting Showroom offered the best price, product and customer service
to be found online. My product turned out to be very high quality items and
I couldnt have been more pleased about it. I plan on purchasing more
lighting fixtures from the Lighting Showroom. If your not using them you are
really missing out.

Customer Comments

Hi Anita -

You are a wonder! and yes after all that waiting they really look beautiful. I have to tell you the entire project of remodeling the house was one painful step after another with all the usual contractor problems. When I placed my order with your firm for the lamps I was so pleasantly surprised I can't tell how much I appreciate your help, support and general "cheeriness".. Thanks so much for everything ~ I have told all my friends about your company and have a wonderful day!
Thanks and regards,
Karin

Customer service

Anita,

Our globes arrived Saturday, so they are now installed and everything looks great.

I want to thank you for all your help. You have given exceptional customer service and have given me more confidence in ordering via a website. I feel like you did as much if not more via email than most people do face to face.

If I could send this message to your supervisor...please give me the email address and I will send it their way. You deserve the praise.

Thank you again,

Melanie

Customer Comment

Beautiful chandelier. Checked local lighting stores and could not find what I wanted but found it online. Great shipping and communication. Very pleased and would shop with again.

Customer Comment

We love the outdoor lights that we ordered. Your pricing and selection is excellent. My husband suggests that the mounting screws be of better quality. He purchased new ones to ensure that the mounting is secure. We have not unboxed the kitchen light yet, so cannot comment. I assume it will be a very good buy, too. Becky

FW: Customer feedback on order yhst-XXX

-----Original Message-----
From: R
Sent: Thursday, September 20, 2007 4:15 AM
To: Anita@lightingshowroom.com
Subject: Customer feedback on order yhst-XXX

To view this order follow this link:
https://us-f4-edit.store.yahoo.XXX

Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Beautiful chandelier. Checked local lighting stores and could not find
what I wanted but found it online. Great shipping and communication. Very
pleased and would shop with again.

order fullfillment

My overall experience with Lighting Showroom was excellent. The item was in stock and delivered within 3 days to my home. I was expecting it to take at least a week to 10 days so we were pleasantly surprised to find it at our home.

 

customer feedback

My interaction was with Wayne via customer service. I called to get info on how they match or beat prices of their competitors. When I called the customer service number, I got Wayne. I told him which product I wanted to purchase and he said he would call me back with the pricing info that he would be able to offer. Honestly, I did not expect to hear back from him. He called back within 30 minutes and beat the lowest price that I had found out on line. I was thoroughly shocked - one that he called back and secondly that he was honoring their policy. This was so refreshing because I have had numerous bad experiences with customer service folks. So I placed the order and will await my mirror. Thank you so much Wayne for your professionalism. Look forward to doing business with you all again!!