Hello, I just want to take a few minutes to let you know the prompt service you & your company have provided from the day of the purchase to the delivery and the refund was much appreciated. I’m sorry it didn’t work out but the ease of returning the lamp and the prompt and courteous refund was very helpful. Thank you for your great service.
Wednesday, October 7, 2009
Customer Comment
Customer Comment
Good communication and notification. No issues at all. Second time I've bought from this source!
Monday, October 5, 2009
Customer Comment
Great customer service experience. Exchange taken care of with ease. Lights delivered promptly.
Friday, October 2, 2009
Customer Comment
Even though I knew when I placed the order that the item was on back order, I immediately received an e-mail followup from customer service to make sure that the delay fit my schedule. I appreciated their concern. Another e-mail was later received to let me know the item had been shipped. The item was received in perfect condition.
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